$5 each administration, per pet
A last-minute surcharge of $5 will apply for all service scheduled after 7:00 pm the night before the visit.
We need a cancellation notice directly to our office by 7:00pm the night before the next scheduled visit or you will be charged a $10 cancellation fee. Texting or calling staff does not qualify.
All weekend (Saturday & Sunday) visits have a $5 surcharge per visit.
Visits made between the hours of 9:00 pm and 7:00 am are subject to a $5 surcharge per visit.
A $12 surcharge is charged if you need us to come back to get keys not provided during the first meet and greet OR if we need to return keys to you (outside of a scheduled pet visit).
Two sets of keys is recommended but not required. With that said, a key copy charge of $10 will be assessed (plus cost of all key copies made) if only one set is provided by client at meet and greet, but you later want us to cut a second key copy to have on file for you.
Initial consultation: FREE ($12 if you need us to come back a second time.)
If you lock yourself out of your residence and need your pet sitter or management to unlock your door for you (subject to availability) we charge a $30 fee to the client to provide this service. Key lockout visits between the hours of 9:00 pm and 7:00 am are subject to a $10 after-hours surcharge ($40 total for the visit.)
We charge a holiday surcharge of $15 per visit for pet sitting, dog walks, park play groups, pet taxi service, bathing, (house sitting & dog boarding is $10 extra per night) during the following holidays. All visits will remain scheduled unless you make a cancellation.